Sony Health Insurance Society

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To have an Eligibility Verification Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

To have an Eligibility Verification Certificate issued or reissued

Required
documents:
Applies to:

Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons:

  • Lost Individual Number Card
  • In the process of renewing Individual Number Card
  • Individual Number Card electronic certificate has expired
  • Individual Number Card issued but not registered for use as a health insurance card
  • No Individual Number Card issued
  • Individual Number Card returned
  • Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card
  • Lost or damaged Eligibility Verification Certificate
Address inquiries to: Health Insurance Society
Notes:  

To have the Notice of Eligibility Information reissued

Required
documents:

Application Form for Reissue of Notice of Eligibility Information

Applies to: Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Address inquiries to: Health Insurance Society
Notes: The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)

If you are unable to return your health insurance card upon the loss/cancellation of eligibility (e.g., because it was lost)

Required documents:
Deadline: Immediately following loss of health insurance card
Applies to: Insured persons and dependents who lose their health insurance cards after loss/cancellation of eligibility
Submit to: See here.
Notes:  

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